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Ongoing support and fractional IT

Most fixes are one-off. If you'd rather have someone looking after your website, email and IT every month, we do that too.

Book a same-day callHow it works

Ongoing support

We keep your website and email healthy so fewer things break, and fix them quickly when they do.

  • Website, plugin and theme updates, tested first
  • Daily backups you can restore from
  • Security and uptime monitoring
  • Email authentication (SPF, DKIM, DMARC) monitored
  • Certificates and domains watched so nothing lapses
  • A direct line to the team for anything that goes wrong

Fractional IT

A senior IT lead working with you for a set number of days a month, without a full-time salary.

  • Microsoft 365 or Google Workspace run properly, with security and MFA sorted
  • Office network and wifi, with UniFi where it fits
  • Suppliers, licences and renewals managed
  • Cyber Essentials readiness
  • New starters and leavers set up and removed safely
  • A plan for what to replace, and when

Qualified on the systems your business runs on

When something breaks, you want the people who know the platform properly, not someone working it out on your time.

Microsoft MVP

Microsoft's award for independent experts, given for deep technical knowledge and work with the community.

Microsoft 365 partner

Business email, Teams, SharePoint and security, set up and fixed by a Microsoft partner.

AWS Solutions Architect

Certified to design and run hosting on Amazon Web Services, from a single site to a whole platform.

WordPress certified

WordPress and WooCommerce sites built, repaired and kept up to date by certified developers.

  • Apple developer
  • Google IT Support certified
  • UniFi partner

Talk about ongoing support

Tell us what you have now and what keeps going wrong. We'll call you the same day.

  1. LoggedYour name, number and the problem are saved the moment you send them.
  2. Called the same dayA UK engineer rings you at the time you picked.
  3. Diagnosed and quotedWe find the cause and tell you the price before any work starts.
  4. Fixed and verifiedWe test it with you, explain what we changed and stand behind the fix.
Same-day call

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How should we contact you?

WhatsApp is usually best, and you can send screenshots.

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  • Microsoft MVP and Microsoft 365 partner
  • AWS Solutions Architect
  • WordPress certified
  • Apple developer
  • Google IT Support certified
  • UniFi partner
  • Shopify