Home / Fixes / UENI, GoDaddy and other builders
Help with UENI, GoDaddy, Yell and other website builders
Builder websites are quick to start and hard to get help with. If your UENI, GoDaddy, Yell, Weebly, Jimdo or other builder site has stopped working, can't be found on Google, or you want to leave and keep your domain, we can help.
Why it happens
Website builders and subscription website services such as UENI, GoDaddy and Yell look after the hosting for you. What they don't always make clear is who controls the domain, how your email is connected, and what happens to your site and address if you stop paying.
We look at your account with you, work out what you own and where it lives, and fix the problem where you are. If it's time to move, we rebuild the site on a platform in your name, move the domain and email across, and redirect every old page so you keep your place in Google. Google Business Profile websites (the business.site addresses) were switched off in 2024; if yours was one, we can get you a proper site on your own domain.
What we fix
- Domain bought through IONOS, 123 Reg or Hostinger won't connect to the site
We set the right DNS records at the registrar and check the site loads on every version of the address.
- Want to leave a subscription website but keep your domain
We find out who the domain is registered to, transfer it into your name and point it at a new site, with no gap if we can avoid it.
- Builder site not showing on Google
We check the builder's SEO and visibility settings, connect Search Console and submit the sitemap.
- Email stopped working when the website changed
We put back the MX, SPF and DKIM records your email needs alongside the website's.
- Weebly, Jimdo or Site123 site looks wrong on phones or loads slowly
We fix what the builder allows, and tell you plainly when the platform itself is the limit.
- Your old business.site address stopped working
We build a proper site on your own domain and update your Google Business Profile to point at it.
- Locked out of the builder account
We work through the provider's account recovery with proof of your business.
The qualifications behind the fix
Microsoft MVP and Microsoft 365 partner, AWS Solutions Architect, WordPress certified, Apple developer, Google IT Support and UniFi partner. One UK team for websites, email, apps and networks.
Microsoft MVP
Microsoft's award for independent experts, given for deep technical knowledge and work with the community.
Microsoft 365 partner
Business email, Teams, SharePoint and security, set up and fixed by a Microsoft partner.
AWS Solutions Architect
Certified to design and run hosting on Amazon Web Services, from a single site to a whole platform.
WordPress certified
WordPress and WooCommerce sites built, repaired and kept up to date by certified developers.
Apple developer
Google IT Support certified
UniFi partner
Can I keep my domain if I leave UENI, GoDaddy or Yell?
Usually, if it's registered in your name. Some packages register the domain on your behalf, so the first step is checking who the registrant is. We do that on the call.
Can you edit my builder site for me?
Yes, if the builder lets you add a collaborator or share access. If it doesn't, we can work alongside you on a call.
Should I move off my website builder?
Not always. If the site does what you need and you can get help, stay. If you're paying for something you can't change, can't own or can't get found with, moving is often cheaper over a year.
Which builders do you support?
Most of the popular ones, from UENI and GoDaddy to Webflow and Google Sites. If yours isn't mentioned here, ask on the call.
Related fixes
Guides on this
Better rebuilt?
If what's broken can't be patched sensibly, we tell you on the call and quote to rebuild it properly, keeping your content and your place in Google.
Get it fixed today
Tell us what's wrong and when to ring. Two minutes, no account, no call centre. The technical questions come after and you can skip them.
- LoggedYour name, number and the problem are saved the moment you send them.
- Called the same dayA UK engineer rings you at the time you picked.
- Diagnosed and quotedWe find the cause and tell you the price before any work starts.
- Fixed and verifiedWe test it with you, explain what we changed and stand behind the fix.
Your job ticket
Booked. We'll be in touch at the time you picked.
A few more details help us come ready. Skip anything you don't know.
