Who we are
Web Rescue is run by Everything Here Creative, the trading name of EHC STUDIO LIMITED, a company registered in England and Wales (company number 17328150). Our company details are on our company information page.
What we collect
When you book a call we collect your name, phone number, email address, the problem you describe and any technical details you choose to add. We don't ask for passwords and you should never send them through this site.
How we use it
To call you back, diagnose and fix the problem, send you a quote and invoice, and keep a record of the work. Our lawful basis is taking steps at your request before entering a contract, and then performing that contract.
Who sees it
Our team, and the providers that run this website and our email, all bound by data protection law. We don't sell your details or use them for unrelated marketing.
How long we keep it
Enquiries that don't become work are deleted after 12 months. Records of work we do are kept for six years for tax and accounting purposes.
Cookies and visitor statistics
This site counts visits without cookies. If advertising trackers are added, they only load after you accept them in the cookie bar, and you can change your answer with the Cookies link in the footer.
Your rights
You can ask to see, correct or delete the information we hold about you, or object to how we use it. Contact us through the booking form and say what you need. You can also complain to the Information Commissioner's Office at ico.org.uk.