Website, email and app repairs for UK businesses

Email

• Emails going to spam

  Quotes, invoices and form replies landing in junk, or bouncing with a 550 error. We find out why and fix your domain's email set-up, usually on the first call.

• Microsoft 365 email

  Outbound mail blocked, Outlook asking for a password every five minutes, a scanner that suddenly can't send. Our team includes a Microsoft MVP, and we're a Microsoft 365 partner.

• Google Workspace and Gmail

  Mail stopped arriving after the Google Domains move to Squarespace, Gmail rejecting messages, or an admin account nobody can get into. We get it working again.

Websites

• Website down

  A blank page, a 500 error, a database error or a hosting holding page where your site should be. We find the cause and get you back online.

• WordPress errors

  'There has been a critical error on this website.' A white screen. An admin you can't log in to after an update. WordPress is what our team knows best.

• Not working on phones

  Text too small to read, menus that won't open, pages that slide sideways, buttons you can't tap. Most of your visitors are on a phone, so this costs you enquiries every day.

• Slow website

  Pages that take seconds to appear, a checkout that crawls, or a red score in Google's PageSpeed test. We find what's slowing your site down and fix it.

• Contact form not working

  People say they've filled in your form and you never got it. Or the form shows an error, or enquiries land in junk. Every lost form is a lost customer, so we start with this.

Domains and Google

• Domains, DNS and SSL

  Your site says 'Not secure', the domain has lapsed, or the website and email both stopped after someone changed the DNS. These are usually quick to fix once someone knows where to look.

• Not showing on Google

  Search for the name over your door and Google shows everyone else, your Google Business Profile has been suspended, or the site was rebuilt and the visitors stopped. Usually there's a technical reason, and we can find it.

• Wix and Squarespace

  A domain that won't connect, email that stopped when the site moved, a shop that won't take payments, or a site Google can't find. We support businesses on Wix and Squarespace as well as WordPress and Shopify.

• UENI, GoDaddy and other builders

  Builder websites are quick to start and hard to get help with. If your UENI, GoDaddy, Yell, Weebly, Jimdo or other builder site has stopped working, can't be found on Google, or you want to leave and keep your domain, we can help.

Security and rescue

• Hacked websites

  Spam pages in Google, visitors redirected to dodgy sites, a red 'Deceptive site ahead' warning, or your host has suspended you. We clean it, close the way in and get the warnings lifted.

• Locked out or developer gone

  The developer stopped answering, the domain is in someone else's name, and nobody knows the logins. We get everything back into your hands, then fix or rebuild what's needed.

• Data breach response

  A hacked mailbox, a website leaking customer details, or an email saying your data is for sale. We help you contain it, find out what was taken and get the facts you need for the ICO, fast.

Shops, apps and office

• Checkout and payments

  Orders stopped, customers getting card errors, Stripe or PayPal not connecting, or confirmation emails not going out. Every hour your checkout is down costs you sales, so we start with that.

• Apps and App Store

  Apple rejected the update, the app crashes since the latest iOS, or the developer who built it has moved on. We're Apple developers, and we can pick it up.

• Office wifi and UniFi

  Wifi that drops every afternoon, card machines that lose connection, or a UniFi system a previous installer set up and nobody can log in to. We're a UniFi partner.