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App fixes and App Store rejection help

Apple rejected the update, the app crashes since the latest iOS, or the developer who built it has moved on. We're Apple developers, and we can pick it up.

Why it happens

Apple most often rejects small business apps under guideline 4.2 (minimum functionality, usually a website wrapped in an app) and 5.1.1 (no way to delete an account from inside the app). Both are fixable, but the fix has to be built, not just argued.

We read the rejection, change what needs changing, and reply to App Review in the terms they use. We also take on apps whose developer has gone, getting the code, accounts and certificates into your control first.

A hand holding a phone with a shopping app open

What we fix

  • Rejected under guideline 4.2 Minimum Functionality

    We add the native features Apple looks for (notifications, offline use, device features) so the app does more than a website.

  • Rejected under 5.1.1 for account deletion

    We build in-app account deletion and update the privacy details in App Store Connect.

  • App crashes or looks wrong after an iOS or Android update

    We update the app for the new OS and resubmit.

  • Developer gone, no access to code or accounts

    We help you recover the developer accounts, certificates and source code, then take it on.

The qualifications behind the fix

Microsoft MVP and Microsoft 365 partner, AWS Solutions Architect, WordPress certified, Apple developer, Google IT Support and UniFi partner. One UK team for websites, email, apps and networks.

Microsoft MVP

Microsoft's award for independent experts, given for deep technical knowledge and work with the community.

Microsoft 365 partner

Business email, Teams, SharePoint and security, set up and fixed by a Microsoft partner.

AWS Solutions Architect

Certified to design and run hosting on Amazon Web Services, from a single site to a whole platform.

WordPress certified

WordPress and WooCommerce sites built, repaired and kept up to date by certified developers.

  • Apple developer
  • Google IT Support certified
  • UniFi partner

Questions people ask

If yours isn't here, ask it on the call.

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Can you work on an app someone else built?

Yes, once we have the source code and access to the developer accounts. If you don't have them, getting them is step one.

How long does App Review take?

Apple usually reviews within a day or two. We build the fix to the guideline Apple cited, and reply to reviewers for you.

Related fixes

Guides on this

Better rebuilt?

If what's broken can't be patched sensibly, we tell you on the call and quote to rebuild it properly, keeping your content and your place in Google.

Get it fixed today

Tell us what's wrong and when to ring. Two minutes, no account, no call centre. The technical questions come after and you can skip them.

  1. LoggedYour name, number and the problem are saved the moment you send them.
  2. Called the same dayA UK engineer rings you at the time you picked.
  3. Diagnosed and quotedWe find the cause and tell you the price before any work starts.
  4. Fixed and verifiedWe test it with you, explain what we changed and stand behind the fix.
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How should we contact you?

WhatsApp is usually best, and you can send screenshots.

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  • Microsoft MVP and Microsoft 365 partner
  • AWS Solutions Architect
  • WordPress certified
  • Apple developer
  • Google IT Support certified
  • UniFi partner
  • Shopify