Why it happens
When Squarespace took over Google Domains, many businesses lost easy access to the DNS behind their Workspace email, and some ended up with missing or broken MX records. Others are now hitting Gmail's stricter rules for senders, which since November 2025 means outright rejections rather than warnings.
We check the domain, the DNS, the Workspace admin console and every service that sends as you, then put the records right and confirm mail flows both ways.
What we fix
- Email stopped after the domain moved to Squarespace
We find where the DNS now lives, restore the MX, SPF and DKIM records and verify the domain in Workspace again.
- Gmail rejecting or junking your messages
We set up SPF, DKIM and DMARC to Google's sender rules and test delivery to Gmail and Outlook.
- Locked out of the Workspace admin account
We work through Google's admin recovery with you, using domain verification where needed.
- Moving from Workspace to Microsoft 365, or the other way
We plan and run the move so nobody loses mail, contacts or calendars, and cut over out of hours.
The qualifications behind the fix
Microsoft MVP and Microsoft 365 partner, AWS Solutions Architect, WordPress certified, Apple developer, Google IT Support and UniFi partner. One UK team for websites, email, apps and networks.
Microsoft MVP
Microsoft's award for independent experts, given for deep technical knowledge and work with the community.
Microsoft 365 partner
Business email, Teams, SharePoint and security, set up and fixed by a Microsoft partner.
AWS Solutions Architect
Certified to design and run hosting on Amazon Web Services, from a single site to a whole platform.
WordPress certified
WordPress and WooCommerce sites built, repaired and kept up to date by certified developers.
Apple developer
Google IT Support certified
UniFi partner
Do I have to move my domain away from Squarespace?
No. Your domain can stay where it is. We just need access to its DNS settings to put the right records back.
How long until email works again?
Once the records are fixed, most mail flows within an hour or two. DNS changes can take longer to reach everyone, and we check until it's settled.
Can you recover email that bounced while it was broken?
Bounced mail went back to the sender, so it can't be recovered on your side. We can help you tell customers to resend.
Related fixes
Guides on this
Better rebuilt?
If what's broken can't be patched sensibly, we tell you on the call and quote to rebuild it properly, keeping your content and your place in Google.
Get it fixed today
Tell us what's wrong and when to ring. Two minutes, no account, no call centre. The technical questions come after and you can skip them.
- LoggedYour name, number and the problem are saved the moment you send them.
- Called the same dayA UK engineer rings you at the time you picked.
- Diagnosed and quotedWe find the cause and tell you the price before any work starts.
- Fixed and verifiedWe test it with you, explain what we changed and stand behind the fix.
Your job ticket
Booked. We'll be in touch at the time you picked.
A few more details help us come ready. Skip anything you don't know.
