When Google Domains moved to Squarespace, most domains came across with their DNS intact, but some lost custom records, and many owners lost track of where to manage them. If your Workspace email stopped, check the MX, SPF and DKIM records in your Squarespace domain settings and put back the ones Google Workspace needs.
Where your DNS lives now
Sign in to Squarespace with the Google account that owned the domain, open Domains, choose the domain and go to DNS settings. If the domain uses other nameservers (Cloudflare, your web host), the records live there instead.
The records Workspace needs
- MX:
smtp.google.comwith priority 1 (or the older five Google MX records) - SPF: a TXT record including
_spf.google.com - DKIM: the
google._domainkeyTXT record from the Workspace admin console - DMARC: a TXT record at
_dmarc - The Google site verification record, if Workspace asks you to verify again
Check it's working
Use the Google Admin Toolbox Check MX tool, then send test messages to and from an outside address. DNS changes can take a few hours to reach everyone.
If you can't get into the domain or the admin console, we can sort it on a same-day call.
