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My Google Business Profile website stopped working: what now?

, 2 min read, by Web Rescue team

A closed sign hanging in a shop door

Google switched off the free websites made with Google Business Profiles (the business.site addresses) in March 2024, and after a short period of redirects they stopped working altogether. If your business relied on one, customers following the old link now reach nothing, and your profile needs a new website link on a domain you own.

What it means for you

  • Your Google Business Profile itself still works; only the free website went.
  • Any printed material, social profiles or directories pointing at the old address need updating.
  • Without a website link, your profile looks less complete to customers and to Google.
A closed sign in a shop window
Update the website link on your Business Profile once the new site is live.

What to do

  1. Register a domain in your business's name.
  2. Build a simple, fast site on it with your services, area, contact details and opening hours.
  3. Add the new address to your Business Profile and social accounts.
  4. Set up business email on the same domain while you're at it.

We can get you a proper site on your own domain and connect it to your profile: website builder help.

Rather we just fixed it?

Tell us what's wrong and when to ring. Two minutes, no account, no call centre. The technical questions come after and you can skip them.

  1. LoggedYour name, number and the problem are saved the moment you send them.
  2. Called the same dayA UK engineer rings you at the time you picked.
  3. Diagnosed and quotedWe find the cause and tell you the price before any work starts.
  4. Fixed and verifiedWe test it with you, explain what we changed and stand behind the fix.
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