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'Not secure', expired domain or broken DNS: sorted

Your site says 'Not secure', the domain has lapsed, or the website and email both stopped after someone changed the DNS. These are usually quick to fix once someone knows where to look.

Why it happens

Certificates now last a maximum of 200 days (since 15 March 2026), dropping to 100 days in 2027. Any certificate renewed by hand will run out more often, and when it does browsers show a full-page warning that sends customers away. Domains lapse when the card on the registrar account expires or the reminder goes to an old email address.

We find where your domain, DNS and certificates actually live, fix what's broken, set certificates to renew automatically, and leave you a plain note of where everything is and who has access.

Network cables in a patch panel

What we fix

  • 'Your connection is not private' or NET::ERR_CERT_DATE_INVALID

    We renew or replace the certificate and set it to renew automatically.

  • Padlock missing or 'Not secure' on some pages

    We fix the mixed content and redirects so every page loads securely.

  • Domain expired: website and email both down

    We work with the registrar to recover it, usually within its grace period, and turn on auto-renew.

  • Website or email stopped after a DNS change or move

    We rebuild the DNS records the website, email and other services need, and check each one works.

  • Don't know who controls the domain

    We trace the registrar and account holder and help you get it into your own name.

The qualifications behind the fix

Microsoft MVP and Microsoft 365 partner, AWS Solutions Architect, WordPress certified, Apple developer, Google IT Support and UniFi partner. One UK team for websites, email, apps and networks.

Microsoft MVP

Microsoft's award for independent experts, given for deep technical knowledge and work with the community.

Microsoft 365 partner

Business email, Teams, SharePoint and security, set up and fixed by a Microsoft partner.

AWS Solutions Architect

Certified to design and run hosting on Amazon Web Services, from a single site to a whole platform.

WordPress certified

WordPress and WooCommerce sites built, repaired and kept up to date by certified developers.

  • Apple developer
  • Google IT Support certified
  • UniFi partner

Questions people ask

If yours isn't here, ask it on the call.

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Can an expired domain be recovered?

Usually, if you act quickly. Most domains have a grace period after expiry when the owner can still renew. After that it gets harder and more expensive, so call us straight away.

Why does my certificate keep expiring?

Certificate lifetimes are getting shorter every year. A certificate renewed by hand will lapse more often, so we set yours to renew itself.

Will fixing DNS take my site offline?

We copy the working records first and change only what's broken, so things that work keep working.

Get it fixed today

Tell us what's wrong and when to ring. Two minutes, no account, no call centre. The technical questions come after and you can skip them.

  1. LoggedYour name, number and the problem are saved the moment you send them.
  2. Called the same dayA UK engineer rings you at the time you picked.
  3. Diagnosed and quotedWe find the cause and tell you the price before any work starts.
  4. Fixed and verifiedWe test it with you, explain what we changed and stand behind the fix.
Same-day call

Your job ticket

Job no.New
How should we contact you?

WhatsApp is usually best, and you can send screenshots.

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  • Microsoft MVP and Microsoft 365 partner
  • AWS Solutions Architect
  • WordPress certified
  • Apple developer
  • Google IT Support certified
  • UniFi partner
  • Shopify