My Google Business Profile has been suspended: how do I get it back?
Fix whatever broke Google's guidelines, then appeal with evidence. Here's what usually triggers it.
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Guides: fixing website and email problems
Plain answers to the problems UK small businesses search for most. If you'd rather we just fixed it, book a call.
Why isn't my website showing on Google?
Often a single setting is blocking it, or redirects were lost in a rebuild. Here's how to check.
SSL certificates now last 200 days: what does that mean for my site?
Certificates renewed by hand will lapse more often. Automatic renewal is now the only sensible option.
My domain has expired: can I get it back, and will my email come back too?
Usually yes, if you act within the grace period. Renew it and your website and email return.
Why does my website say 'Not secure'?
Your SSL certificate has expired, is missing, or some pages still load parts over plain http.
'Error establishing a database connection': what does it mean?
WordPress can't reach its database: wrong details, a database server problem or a corrupted table.
What causes a 500 internal server error on a WordPress site?
The server hit a problem it can't describe. Usually a broken .htaccess file, a plugin, PHP memory or permissions.
Is PHP 8.2 end of life a problem for my website?
PHP 8.2 stops getting security fixes on 31 December 2026. If your site runs on it, plan the move now.
My host upgraded PHP and my site broke: what now?
Old plugins and themes that don't support the new PHP version stop working. You can switch back briefly, but the real fix is the code.
What is the WordPress white screen of death, and how do I get my site back?
A blank page where your site should be, usually a hidden PHP error or memory limit. Here's how to track it down.
'There has been a critical error on this website': how do I fix it?
A PHP fatal error, usually from a plugin, theme or PHP upgrade. Here's how to find which one and get the site back.
Is my business email account compromised? Signs to check today
Odd sent items, new inbox rules and customers getting strange invoices are the giveaways. Here's what to look for.
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